Terms and Conditions for FruitLipBalm.com

Last Updated: 2026

Welcome to FruitLipBalm.com. These Terms and Conditions explain the rules, policies and legal information relating to the use of our website and the purchase of our fruit-flavoured lip balm products.

By using this website, you agree to follow these Terms and Conditions. Please read this page carefully before placing an order.

1. About Us

Fruit Lip Balm (FruitLipBalm.com) is an online store selling fruit-flavoured lip balm products within the United Kingdom.

Business Address

Unit A
82 James Carter Road
Mildenhall
IP28 7DE

Email: support@menandladiesshop.co.uk

2. Website Use

By using this website, you agree:

You are at least 18 years old or using the website with parental permission.
You will not misuse this website.
You will not attempt to interfere with website security.

We reserve the right to refuse service or cancel orders where necessary.

3. Products

We aim to ensure all product descriptions, images and pricing are accurate. However:

Product colours may vary slightly depending on screen settings.
Product packaging may occasionally differ from images displayed.
We reserve the right to update or discontinue products at any time.

All products are subject to availability.

4. Pricing and Payments

All prices displayed on this website are in GBP (£).

We accept secure payments through Stripe and PayPal.

Payments are processed securely by third-party payment providers. We do not store or have access to your full payment card information.

We reserve the right to change prices at any time without notice.

5. Orders

Once an order is placed, you will receive an email confirmation.

We reserve the right to:

Refuse or cancel orders
Limit quantities purchased
Cancel orders suspected of fraud or misuse

If your order is cancelled after payment, a full refund will be issued.

6. Shipping and Delivery

We currently ship within the United Kingdom, Ireland, the United States, Canada and the EU.

Estimated delivery times are provided for guidance only and are not guaranteed.

Delivery delays may occur due to:

Courier issues
Weather conditions
High demand periods
Incorrect customer information

Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

Under the UK Consumer Rights Act, customers may be entitled to returns or refunds where products are faulty, damaged, or not as described.

For hygiene and safety reasons, opened or used lip balm products may not be eligible for return unless faulty.

To request a return, contact: support@menandladiesshop.co.uk

Please include:

Your order number
Product details
Reason for return

Approved refunds will be processed back to the original payment method.

8. Intellectual Property

All content on this website including text, images, branding, logos, graphics and product descriptions is the property of Fruit Lip Balm unless otherwise stated.

You may not copy, reproduce or distribute website content without written permission.

9. Limitation of Liability

We are not liable for:

Indirect or consequential losses
Website interruptions
Delays outside our control
Third-party service failures

Nothing in these Terms excludes rights provided under UK consumer law.

10. External Links

This website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of external websites.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy for information on how we collect and process personal data.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes take effect immediately upon publication on this website.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to these terms shall be subject to the jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact: